Política de envío – Solstice

support@usesolstice.com

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Política de envío

When will my package ship?

Orders are shipped within 1 day, if your order was placed on a business day. Orders on non business days will ship the next business day.

How long will it take my order to arrive?

All orders shipped will arrive in 2-4 days. 

Can I cancel an order after I place it?

Inventory reservations are made instantly, so we are unable to cancel orders after you place them.

 How can I track my order?

A tracking code will be emailed to you when your order is shipped. 

If your package is marked as delivered but can't be found, call or visit your local post office and provide them with the tracking #.

Solstice is not responsible for lost or stolen packages. We have no control over your package after it is handed off to the carrier. We do not refund/replace orders that are marked as delivered.

Should you have any concerns regarding your order, visit our contact us page.

Note that in the case your country has any additional fees, we are not liable to pay them. You are solely responsible for paying any import duties/taxes.

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